Refund policy
If a club isn't right for you, you can return it within 14 days of delivery. Everything happens in your Club Partner account, so there's no need to email us to get started.
How to start a return
- Sign in to your account. Go to clubpartner.org/account, or tap the person icon at the top of any page, and enter the email address you used for your order. We'll email you a 6-digit sign-in code. No password needed.
- Find your order and click Request return.
- Choose the item and a reason, then click Request return again to send it to us.
- Watch your inbox. Once we approve your return, we'll email you a return shipping label.
- Pack it up and ship it back with the label, in its original condition.
You can also start a return from the order status page: open the link in your order confirmation or shipping email and click Return items.
Return shipping
- A flat $10 return shipping fee applies.
- Items must be returned in their original condition.
Damaged, defective or wrong item
Please check your order when it arrives. If something is damaged, defective or not what you ordered, email us right away at sales@clubpartner.org so we can make it right. A photo of the item helps us sort it out faster.
Refunds
Once we receive and inspect your return, we'll email you to let you know it's approved. Approved refunds are issued to your original payment method within 10 business days.
Questions?
Email us at sales@clubpartner.org.